The answer to your question may be below. If not, do contact us and we will be very pleased to help.
I can't find the furniture I'm looking for
There are several ways that you can search our website for products:
Use the menu options on the left of the page - you can click to view a particular range, or product type, or view furniture by wood type
Once you've done this, you can refine your search by using the 'show me' filter at the top of the page, and/or sort the results by price
Alternatively, you can use the search box on the top left of the page. Just enter a search term, such as 'dining chair' in the search box and click on the green search button.
If you have tried these options and cannot find the product you are looking for, do call us or email us and we will be pleased to help. We can often source and custom make furniture to fit your requirements.
This shouldn't happen and we're sorry for the inconvenience. Please contact our website developers to let them know what has happened and we will be pleased to help. It would be very helpful if you could tell us what the error message said and what you were doing when the error happened.
I'm unsure whether I can purchase from your website
We can process payments in Sterling via this website. If you would like to make a purchase using another currency, please contact us and we should be able to help.
We accept cheques and cash orders but these must be made over the phone or in person. Please contact us to discuss your order.
Customers in the US can contact our US sales team who will be pleased to refer you to a retailer near you.
If you are unsure of making an online purchase, you may prefer to make your order over the telephone. Our staff will be very pleased to hear from you. Alternatively, they can offer support to help you make your first purchase.
Telephone: 01732 46 03 05
The text is too small
Sorry about that. Text size varies from computer to computer and you can control it yourself to get it just how you like it.
PC users
If you're not sure whether you're using a Mac or a PC, it's most likely you're using a PC.
If you hold down the control key and then hit the plus key, the text and images will increase in size. The more times you hit it, the bigger the text will become. Control and the minus key will reduce it.
Mac users
If you are using a Mac, you can use your keyboard to increase and decrease text size until you are happy. Hit option and the plus key to increase text size and option and the minus key to reduce it.
If you try this and you are still having problems using our website, please contact us and we will do our very best to help.
Registered company limited by guarantee. Company number 05577752. Managing director T. Facey
Unit 12B, Gaza Trading Estate, Scabharbour Road, Hildenborough, Kent, TN11 8PL, UK