At Lorna Dewey, we are committed to protecting your privacy.
We have published this data protection guide to ensure that you are fully aware of how and why we collect information from you and to whom such information is disclosed.


What information do we collect?

When you shop on our website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, invoice address, delivery address, telephone number, and a password. Credit card information would be collected by a specialist 3rd party provider, Protx, who publish their own privacy policy at http://www.protx.com/privacy.asp.

We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type and the country where your computer is located, the pages of our website that were viewed during your visit.
We may collect this information even if you do not register with us.

We will treat all your Personal Information as confidential and we will never share this with 3rd parties unless you've specifically informed us we can.


How do we use your information?
This site is being monitored and may capture information about your visit to improve the quality of the service we provide.

We may use your information for the following purposes:

• Processing your orders;
• To disclose information about you to any relevant regulator if they require it or to anyone else, if we have a legal duty to do so.
• Monitor customer traffic patterns and site usage to help us develop the design and layout of the site;
• To serve website content to you.
• To administer this website.
• If you opt-in, we may occasionally notify you about enhancements to our services such as; functionality changes, special features and offers.
• If you opt-in to carefully selected 3rd parties we think you will find interesting, you may also be contacted directly by them.
• The information we hold about you may also be used to analyse your browsing preferences as part of our marketing programme. This could help us to select and tailor products, services or special discounts we think you will be interested to hear about.
• We may also monitor or record telephone conversations with you to ensure consistent service levels, to prevent or detect fraud and for training purposes.
• If you unsubscribe from our email mailinglist, it may take fourteen working days to unsubscribe you.

Do we use cookies?
A cookie is an element of data that a website can send to your browser, which are then stored it on your system. Cookies are used by some advertising companies as a way to track their visitors as they navigate around the web, which helps them build a profile of each web user.

We do not use cookies to track our customers.

Do you have any questions?
If you have any questions about our use of personal data or wish to discuss anything else with us then please don't hesitate to contact us.